Managed Services

In order to better serve the evolving needs of our clientele, Real Time offers flexible managed service packages under the NetTech brand.  

This includes full infrastructure support, managed and hosted offerings with a fixed monthly service fee.




Taking a proactive approach to protecting your network has never been more important. By entrusting your network to us, you can focus on your business while we monitor, manage, and maintain your IT assets.

  • Proactive Technology Management
    Enjoy reduced downtime, improved reliability and increased productivity by addressing potential problems before they affect your business.

  • Network Administration
    Following the Industry’s Best Practices in administering your network for efficiency, security and reliability.

  • Reactive Support
    Our technicians identify and remotely solve problems reported by our 24/7 monitoring platform or your phone call/email, saving time. On-site remediation is included with NetManager.

  • Technology Consulting
    Experience the added value of a Virtual CIO to help you manage your IT infrastructure to complement your ever changing business needs.


NetSafe is a portfolio of solutions that are designed to protect your data and tour IT business operations. This includes backup and disaster recovery technologies, backup for Microsoft Office 365, and hybrid physical/virtual on-premise/cloud backups.

  • NetSafe

    • empowers our FortressBDR as a fully managed turnkey solution with a set monthly cost.

  • NetSafeCloud

    • Veeam based backup and replication solution with a data center cloud storage backup. Available replication, virtual cloud, and S3-type cold storage.

  • NetSafe365

    • cloud based automatic backup of all of your Office365 data.

    • Microsoft Office 365 does not provide an actual backup of your user data. Mail, Calendars, Contacts, Notes, OneDrive, and SharePoint.

Our FortressBDR powered by Datto provides an advanced hybrid cloud solution that helps protect users from data loss and costly downtime. Utilizing revolutionary technology that dramatically simplifies the backup and recovery process, FortressBDR delivers an image-based backup that simplifies recovery, ensures your data integrity, and provides a level of Disaster Recovery that is affordable. Included is the ability to virtually recovery to a cloud data center.


NetSecure is our cloud managed software as a service [SaaS].  


  • NetSecureMX

    • Email, anti-spam, anti-malware, content control with mail-bagging, continuity, encryption and archiving.

  • NetSecureDNS

    • Secure DNS that protect from malware, botnets, phishing, and targeted online attack

  • NetSecureAV

    • Cloud managed anti-virus for workstations, servers and mobile devices.


As a Xerox office partner, our managed print system will control printing costs and increase productivity. Our simple three step strategy delivers results quickly with minimal involvement from your team.

  • Discovery – our rapid discovery technology allows us to quickly compile a report of your printing devices, document actual usage and create your Total Cost of Ownership.

  • Outsource – outsourcing the management of your printers to our team includes our automated consumable monitoring and ordering system. Parts, maintenance, service and dispatch of our factory trained technicians – all under a simple cost per page plan.

  • Optimize Your Fleet – our Senior Printing Consultant will meet with you on a regular basis to review your print usage reports. Using this data we can collaborate on uncovering additional ways to reduce costs and improve productivity in your printing environment.

Benefits of Managed Print Services

  • Control a growing expense

  • Consolidate vendors

  • Reduce your carbon footprint

  • Improve productivity